Customer Support Numbers

Need to place a service call for TEX-AN vendor circuit issues or DIR voice/data services?

Vendor Circuit/Service issue:  Contact your TEX-AN vendor at their number below. 

DIR Service issue:  Contact the DIR CCTS Help Desk or NOC Help Desk below. 

Vendor Number Description
DIR CCTS Help Desk  877-472-4848, Option 1 Capitol Complex Telephone System (CCTS) phone and voice mail issues 
DIR Network Operations Center (NOC) Help Desk  877-472-4848, Option 2  DIR Services: Issues with existing Internet, Data Center Transport, or Vendor Escalation
AT&T TMAC/DCMC  800-792-8725 AT&T Texas Major Accounts Center (TMAC) 
CenturyLink (Lumen) 800-524-5249   
Level 3  (Lumen) 800-524-5249   
Hughes  800-263-3002  
Charter Communications (Spectrum)  888-812-2591  
Verizon 866-849-4688 Customer Support
Verizon 800-444-1111 Technical Support

 

About File Formats

Some documents on this page are in the PDF format. Please download the Adobe Reader in order to view these documents.